Service Standards
When you drop your vehicle off at ABC Auto Works in Walled Lake, they don't just poke around under your hood looking for stuff to do. ABC Auto Works professionals have lists and procedures they follow for different types of service. First of all, your Walled Lake service center will note the mile...
Read More
Posted in Service Standards
on May 31, 2020
Some Walled Lake vehicle owners wonder why ABC Auto Works and other Walled Lake auto repair shops charge a fee for vehicle diagnostics.Receiving a diagnostic charge at ABC Auto Works for a tricky automotive problem shouldn't be a surprise. In the Walled Lake area, automotive diagnostics can cov...
Read More
Posted in Service Standards
on July 01, 2019
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Walled Lake, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagno...
Read More
Posted in Service Standards
on June 30, 2019
All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Walled Lake au...
Read More
Posted in Service Standards
on June 26, 2019
There are some things drivers should know about Walled Lake car service and repair. First and foremost, ABC Auto Works cares about you and your family's safety. And we really appreciate your business. ABC Auto Works in Walled Lake wants to build a trusting relationship that becomes the foundatio...
Read More
Posted in Service Standards
on June 25, 2019
We've all seen drivers do crazy things while driving to or from Walled Lake. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Michigan roads.The truth is that all o...
Read More
Posted in Service Standards
on May 03, 2019
We find that a lot of Walled Lake drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Mayb...
Read More
Posted in Service Standards
on April 19, 2019
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Walled Lake automotive service and repair industry hasn't been given a pass either.Unfortunately,...
Read More
Posted in Service Standards
on March 02, 2019
One might say the most challenging part of being an automotive service technician at ABC Auto Works is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down t...
Read More
Posted in Service Standards
on August 19, 2018
About 80% of the vehicles on Walled Lake roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are mino...
Read More
Posted in Service Standards
on February 18, 2018
|