NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)
June 23, 2019
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at ABC Auto Works. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at ABC Auto Works as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at ABC Auto Works, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
ABC Auto Works
127 E. Walled Lake Drive
Walled Lake, Michigan 48390
800-742-4511
Need Service?
More articles from ABC Auto Repair & Tire Center

T for Transmission, T for Trouble (Automatic Transmission Trouble Signs)
March 15, 2026
One of the hardest working components of your vehicle is its transmission, shifting gears up and down when you need it to. The transmission is vital to your vehicle driving properly, and if you start to see signs of problems in it, its best to have them fixed earlier rather than later. (Since ne... More

Why is My Brake Pedal Hard to Push?
March 8, 2026
When you push on your brake pedal, you should find your vehicle easy to stop. But at some point, you might notice stopping takes much more pressure on the pedal than it used to. When it gets to that point it becomes a safety issue, and you should bring your vehicle in so we can track down whats... More

No Fuel-ing! (Fuel Filter Replacement)
March 1, 2026
Your vehicle has a few filters you might be somewhat familiar with. Theres the oil filter that removes impurities from your engines oil, and a couple of different kinds of air filters that prevent contaminants from getting into the engine and the cabin. But you may not know that your vehicle als... More
