NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)
June 23, 2019
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at ABC Auto Works. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at ABC Auto Works as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at ABC Auto Works, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
ABC Auto Works
127 E. Walled Lake Drive
Walled Lake, Michigan 48390
800-742-4511
Need Service?
More articles from ABC Auto Repair & Tire Center

A Smart Inspection, Peace of Mind Before You Buy
June 14, 2026
With the price of new vehicles these days, you might be thinking about saving some money by buying a used one. But when you go to look at a vehicle, how in the world do you know what youre getting into? A look around the outside and a short test drive likely doesnt give you the confidence that... More

The Untold Truth About Blinker Fluid: Why Your Car Desperately Needs It
May 10, 2026
If youve been ignoring your dashboard, your mechanic, and that one guy at the gas station who muttered bro your blinkers sound dry, then buckle up because today we dive into the critical world of blinker fluid maintenance. What Is Blinker Fluid? Blinker fluid is a high-viscosity, luminescent com... More

Mileage Headed Downhill? (What Causes Bad Fuel Economy?)
April 15, 2026
Name someone you know who enjoys spending a lot of money on gasoline. Yeah, me neither. Thats because it costs quite a bit to keep fueling your vehicle. One way to save money on gas is to get good fuel economy, and most of todays vehicles are designed to maximize your mileage. But you might f... More
